1. Acceptance of Terms
By accessing this website, placing an order in our online shop, or interacting with our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Online Shop and Orders
All orders placed through our website are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on available quantities, inaccuracies in product or pricing information, or problems identified by our secure fraud prevention department.
Prices for our specialty teas and related items are subject to change without notice. We make every effort to display accurately the colours, descriptions, and availability of our products that appear in our shop.
3. Returns and Refunds
We take great pride in the quality of our specialty teas. If you are dissatisfied with your purchase, please contact us within 14 days of receiving your order. To be eligible for a return, the tea must be unopened and in its original packaging due to strict food safety guidelines.
4. Intellectual Property
All content included on this website, such as text, graphics, logos, and digital materials, is the property of Camellia Tea House and is protected by applicable copyright and trademark laws. You may not extract or utilise any content from our site without our express written consent.
5. Contact Information
If you have any questions about these Terms & Conditions, please contact us directly using the details below:
- Email: hello@camelliatea.co.uk
- Phone: +44 1423 560 218
- Address: 7 Montpellier Parade, Harrogate, North Yorkshire HG1 2TJ, UK