Privacy Policy

1. Introduction

At Camellia Tea House, maintaining the privacy and security of your personal information is a core priority. This document explains how we collect, use, and protect your data when you interact with our specialty tea shop, whether you are browsing our online tea collection, placing an order, or arranging a visit to our tasting room.

2. Information We Collect

To provide you with the finest tea selection and exceptional service, we may collect the following information:

• Order Information: Name, billing address, shipping address, and payment confirmation details when you purchase teas or accessories from our shop.
• Contact Details: Email addresses and phone numbers provided during the checkout process or when inquiring about our specialty blends.
• Reservation Data: Information provided when booking a table or a private tea tasting session.
• Usage Data: Basic analytics regarding how our website is navigated, helping us improve our digital catalog and user experience.

3. How We Use Your Data

The information we collect is strictly used to fulfill our services to you. Specifically, we use your data to:

• Process and dispatch your online tea orders efficiently.
• Communicate essential updates regarding your purchases or tasting reservations.
• Respond to your direct inquiries regarding our tea sourcing, brewing guides, or availability.
• Comply with legal obligations related to financial record-keeping and business operations.

We do not sell, rent, or trade your personal information to external marketing agencies or third-party vendors under any circumstances.

4. Your Rights

You retain full control over your personal data. You have the right to request a copy of the information we hold about you, ask for corrections to inaccurate data, or request the deletion of your personal details from our active records. If you wish to exercise any of these rights, please reach out using the contact information provided below.